Author Archives: leadtecuser

Setting up an Office365 shared mailbox on an iPhone or iPad IMAP

Step 1 – Tap ‘Settings’ then ‘Mail, Contacts, Calendars’ then ‘Add Account’.

Shared Mailbox iPhone IMAP

Shared Mailbox iPhone IMAP

Shared Mailbox iPhone IMAP

Step 2 – Tap ‘Other’ at the bottom of the list.

Shared Mailbox iPhone IMAP

Step 3 – Tap ‘Add Mail Account’.

Shared Mailbox iPhone IMAP

Step 4 – Enter the name of the shared mailbox, the email address of the shared mailbox, your email password, a description for the account & then tap ‘next’.

Shared Mailbox iPhone IMAP

Step 5 – IMAP is selected by default at the top of the new account screen. Enter the incoming mail sever host name as ‘outlook.office365.com‘. Enter your email address followed by a backslash & then the shared email address in the username field. Example-
user@example.com\info@example.com

Shared Mailbox iPhone IMAP

Enter the outgoing mail server host name as ‘smtp.office365.com’.

Shared Mailbox iPhone IMAP

Enter your email address & password as the credentials for the Outgoing Mail Server.

Step 6 – Once the incoming & outgoing credentials have been entered tap ‘Next’ then ‘Save’

Shared Mailbox iPhone IMAP

Shared Mailbox iPhone IMAP

More information on the benefits of Office 365 can be found on our dedicated web page here: https://www.leadtec.co.uk/office365

For more help with shared mailboxes or Office 365, Call us now on 01733 600700 or email info@leadtec.co.uk

The Future of Customer Satisfaction is Collaboration

These days there are many technologies to help you promote your company, ranging from Search Engine Optimisation (SEO) to social media sites like Facebook and Twitter.

Even though they may be very good at attracting potential new customers, how good are they for maintaining and building customer relationships?. Continue reading