How to add an Office 365 Shared Mailbox on Outlook 2016 for Mac

Step 1 – Open Outlook 2016

Step 2 – Navigate to the account that requires the shared mailbox adding to it

Step 3 – Click Advanced then Delegates

Step 4 – Click the plus icon under ‘People I am a delegate for’

Step 5 – Start typing the name of the Shared mailbox, click the shared mailbox & then click add

Step 6 – Click OK & then close the accounts window

Step 7 – Check the ‘Always use my response for this server’ option & then click allow