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Posted on: 9th of February, 2017
By: Leadtec User


Step 1 – Open Outlook 2016

Outlook redirect pop-up Search bar - Microsoft outlook option

Step 2 – Navigate to the account that requires the shared mailbox adding to it

Tools in main bar.

Step 3 – Click Advanced then Delegates

Settings choice

Step 4 – Click the plus icon under ‘People I am a delegate for’

Add delegates

Step 5 – Start typing the name of the Shared mailbox, click the shared mailbox & then click add

Choose a person

Step 6 – Click OK & then close the accounts window

Delegates - Ok - Exit

Step 7 – Check the ‘Always use my response for this server’ option & then click allow

Always use my response for this server option.