Peterborough: 01733 600700 London: 020 3198 6520 Email: info@leadtec.co.uk

Posted on: 9th of February, 2017
By: Leadtec User

Blogs

To setup an Office365 shared mailbox using IMAP please follow the instructions on this page-
How to setup an Office365 shared mailbox on an iPhone or iPad IMAP

How to set up an Office365 shared mailbox on an iPhone or iPad POP instructions

Step 1 – Tap ‘Settings’ then ‘Mail, Contacts, Calendars’ then ‘Add Account’.

Shared Mailbox Outlook 2016 iphone or ipad
Shared Mailbox Outlook 2016 iphone or ipad

Shared Mailbox Outlook 2016 iphone or ipad

 

 

Step 2 – Tap ‘Other’ at the bottom of the list.

Shared Mailbox Outlook 2016 iphone or ipad

 

Step 3 – Tap ‘Add Mail Account’.

Shared Mailbox Outlook 2016 iphone or ipad

 

Step 4 – Enter the name of the shared mailbox, the email address of the shared mailbox, your email password, a description for the account & then tap ‘next’.

Shared Mailbox Outlook 2016 iphone or ipad

 

Step 5 – Tap ‘POP’ at the top of the new account screen. Enter the incoming mail server host name as ‘outlook.office365.com‘. Enter your email address followed by a backslash & then the shared email address in the username field. Example-
user@example.com\info@example.com

Shared Mailbox Outlook 2016 iphone or ipad

 

Enter the outgoing mail server host name as ‘smtp.office365.com’.

Step 6 – Tap ‘Save’ in the top right-hand corner of the screen. Once ‘Verifying’ has finished you should get the following error-

Shared Mailbox Outlook 2016 iphone or ipad

 

Tap ‘OK’.
Tap ‘Save’ again in the top right-hand corner of the screen & then at the bottom of the screen.

Shared Mailbox Outlook 2016 iphone or ipad

 

Step 7 – Tap the account you have setup, scroll down & tap ‘Advanced’.

Shared Mailbox Outlook 2016 iphone or ipad

 

Step 8 – Change the ‘Server Port’ to 995, enable ‘Use SSL’ then tap ‘back’, then ‘done’.

 

Shared Mailbox Outlook 2016 iphone or ipad