To setup an Office365 shared mailbox using IMAP please follow the instructions on this page-
How to setup an Office365 shared mailbox on an iPhone or iPad IMAP
How to set up an Office365 shared mailbox on an iPhone or iPad POP instructions
Step 1 – Tap ‘Settings’ then ‘Mail, Contacts, Calendars’ then ‘Add Account’.
Step 2 – Tap ‘Other’ at the bottom of the list.
Step 3 – Tap ‘Add Mail Account’.
Step 4 – Enter the name of the shared mailbox, the email address of the shared mailbox, your email password, a description for the account & then tap ‘next’.
Step 5 – Tap ‘POP’ at the top of the new account screen. Enter the incoming mail server host name as ‘outlook.office365.com‘. Enter your email address followed by a backslash & then the shared email address in the username field. Example-
Enter the outgoing mail server host name as ‘smtp.office365.com’.
Step 6 – Tap ‘Save’ in the top right hand corner of the screen. Once ‘Verifying’ has finished you should get the following error-
Tap ‘Save’ again in the top right hand corner of the screen & then at the bottom of the screen.
Step 7 – Tap the account you have setup, scroll down & tap ‘Advanced’.
Step 8 – Change the ‘Server Port’ to 995, enable ‘Use SSL’ then tap ‘back’, then ‘done’.
More information on the benefits of Office 365 can be found on our dedicated web page here: https://www.leadtec.co.uk/office365
For help with shared mailboxes or Office 365, Call us now on 01733 600700 or email email@example.com