How to set up an Office365 shared mailbox on an iPhone or iPad POP

To setup an Office365 shared mailbox using IMAP please follow the instructions on this page-
How to setup an Office365 shared mailbox on an iPhone or iPad IMAP

How to set up an Office365 shared mailbox on an iPhone or iPad POP instructions

Step 1 – Tap ‘Settings’ then ‘Mail, Contacts, Calendars’ then ‘Add Account’.

Shared Mailbox setup step 1

Shared Mailbox setup step 1

Shared Mailbox setup step 1

Step 2 – Tap ‘Other’ at the bottom of the list.

Shared Mailbox setup step 2

Step 3 – Tap ‘Add Mail Account’.

Shared Mailbox setup step 3

Step 4 – Enter the name of the shared mailbox, the email address of the shared mailbox, your email password, a description for the account & then tap ‘next’.

Shared Mailbox setup step 4

Step 5 – Tap ‘POP’ at the top of the new account screen. Enter the incoming mail server host name as ‘outlook.office365.com‘. Enter your email address followed by a backslash & then the shared email address in the username field. Example-
user@example.com\info@example.com

Shared Mailbox setup step 5

Enter the outgoing mail server host name as ‘smtp.office365.com’.

Step 6 – Tap ‘Save’ in the top right hand corner of the screen. Once ‘Verifying’ has finished you should get the following error-

Shared Mailbox setup step 6

Tap ‘OK’.
Tap ‘Save’ again in the top right hand corner of the screen & then at the bottom of the screen.

Shared Mailbox setup step 6

Step 7 – Tap the account you have setup, scroll down & tap ‘Advanced’.

Shared Mailbox setup step 7

Step 8 – Change the ‘Server Port’ to 995, enable ‘Use SSL’ then tap ‘back’, then ‘done’.

Shared Mailbox setup step 8

More information on the benefits of Office 365 can be found on our dedicated web page here: https://www.leadtec.co.uk/office365

For help with shared mailboxes or Office 365, Call us now on 01733 600700 or email info@leadtec.co.uk